Dear
HR , Training and Learning & Development Heads,
From my last article of ROI
training - Part 4: Rationality of
Implementing ROI’s. Now, lets move on to Part 5.
Many customers whom I know
understands Kirk Patrick’s model, but can you memorize this model on the event
you are called to suddenly explain to your management? If no, than here is
something you can memorize immediately.
Level
|
Description
|
1 – Reaction
|
Measures participant reaction to
the program
|
2 – Learning
|
Measures the extent to which
participants change attitudes, improve knowledge and/or increase skills
|
3 – Behaviour
|
Measures the extend to which
change in behavior occurs
|
4 - Results
|
Measures changes in business
results
|
Until our next sharing
on ROIs in trainings, have a great Raya
holiday. If
you need more explanation on the above, we are happy to serve.
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