Why Role Playing is Critical 

Why Role Playing is Critical 

Dear HR, Training and L&D Departments, Why Role Playing is Critical Role playing is a powerful learning tool, because of it's power, it has the ability to cause harm in addition to encouraging learning. Here are some points to consider: Role playing without EXPERT individual feedback is just as likely to reinforce wrong behavior as right behavior. Where role playing situations are highly charged (e.g. dealing with yelling and angry customers), role playing tends to devolve into laughing and discomfort, which tends to ruin the learning experience. Role playing should occur only when learners are familiar enough with how they are supposed to practice and behave, or else they will practice the "wrong behavior". Until our next learning article, Happy Learning. TLMM Quote for February 2020: Behind every great idea, 10 things won't work! Do it again !  Regards, Cheryl Lourdes & The MatchMakers We Consult, Match & Screen Best Expert Trainers in Town!  TLMM' recent validation since started in 2010: Award Winner 2015 for Best Background Screening Provider By Human Resource Vendor Award Winner 2017 for HRD Movers and Shakers Best Innovation Practices in Learning and Development Award Winner 2017 for Best Background Screening Provider By Human Resource Vendors