Thursday 20 December 2018

How can Trainers Manage Introvert Participants?

Dear HR, Training and L&D Champions,
How can Trainers Manage Introvert Participants?
Every trainer wants their participants to be operating at their peak level of energy and efficiency and motivation. however it can become detrimental if the trainer fail to understand the types of participants he/she has!
TLMM was recently analyzing a trainers competency engagement in an IT Project management workshop and realized that majority of participants in that workshop are introverts. This had us thinking, what can we do to ensure we 'manage the introvert participants wisely' (getting these participants to be engaged throughout the workshop)
There was a study done by psychologist Russell Geen, where he gave math problem to introverts and extroverts to solve with varying levels of background noise. And he found that the introverts better when the noise was lower, and the extroverts did better when the noise was higher.  
So we researched the following ways you can inform your Internal Trainers on how to manage their introvert participants.
  1. Introverts withdraw when they feel as though they’re being interrogated. So keep the 'questioning' participants minimal. Solution: Don't put he/she on a spot but give the question to the group and they all answer to together.
  2. Introverts wants meaningful learning experiences. Avoid using scenarios that are too obvious or stereotypical. Instead, keep scenarios realistic, succinct (get to the point!), and complex to up the engagement.
  3. Introverts like to think first and talk later. Give introverts more time to think about the lessons and how they apply on the job.
  4. Introverts prefer to write down their ideas. Ask post-training questions that prompt the kind of critical-thinking introverts embrace. Rather than ask, "How effective were the solutions provided in the training module?" try wording the question a little more provocatively, like: “How does your solution to the scenario differ from the recommended solution provided in the training?

Until our learning article, 

TLMM Quote for December 2018: Don't re-invent the wheel or lay the same foundation as your predecessors. THINK. CHANGE. ACT.

Regards,
Cheryl Lourdes & The MatchMakers
We Consult, Match & Screen Best Expert Trainers in Town!
 TLMM' recent validation since started in Y2010:
  • Award Winner 2015 for Best Background Screening Provider By Human Resource Vendor
  • Award Winner 2017 for HRD Movers and Shakers Best Innovation Practices in Learning and Development
  • Award Winner 2017 for Best Background Screening Provider By Human Resource Vendors

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