How do you Manage Difficult Trainers
I am sure you have seeked trainings on ‘How to handle
difficult Customers’. Hence here I write
this sharing to you on How do you Manage
Difficult Trainers.
As far as I see this coming, I would only like to emphasize
on 3 types of behaviours that you must observe in a difficult trainer that you
have met.
Submissive
Trainers who are submissive avoids stating
their needs and feelings, they tend to communicate their needs in an apologetic
way.
Aggressive
Trainers who are aggressive tends to ignore
the needs and feelings of others, they tend to also encourage others to do
things by manipulation
Assertive
Trainers who are assertive always states
their feelings and needs in a straightforward way, being clear in what they say
and stands up for their rights.
Please note that none of these behaviours are necessary
good. However if you wish to manage your
trainers in a better way, you have to learn to use Assertiveness techniques
which will eventually lead you to a much stressful selection with these
trainers.
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